Frequently Asked Questions

Our game theater allows up to 20 players to play comfortably (in “Party Mode”) or 16 in “Tournament Mode” inside our climate controlled trailer and our 3 large outside screens can entertain another 4 players each, weather permitting (no steady rain). This allows up to 32 to play at one time! We can rotate players for large group events so that everybody gets plenty of playing time.

Our incredible game theater allows us to change the floor plan from “Party Mode” to “Tournament Mode” for competitive tournament gameplay. In party mode, our game truck is set up with stadium-style tiered bench seating. This allows up to 20 to sit and play at once. This is great for birthday parties with younger kids in attendance. In “Tournament Mode” we can remove the bench seating and install 16 custom gaming chairs. Each chair has its own private screen that swivels directly in front of the player, along with a private headset and its own gaming console. This allows the ultimate concentration for head-to-head tournament gaming. (Tournament Mode adds a $200 surcharge to any event.) Read more about our Tournament Mode here.

While people can start gaming at a very young age, we ask that our attendees be able to take direction from our Game Coach. We can provide a party for 6 yr old guests as long as there are parents or older siblings helping inside the theater during the party, otherwise we recommend video game parties for kids 7 yrs old and up.
We require at least 60′ of fairly level space for parking (figure four car lengths), plus some room to pull in and out. We usually fit nicely in front of most homes but it is always good to check with your neighbors to give us a little extra room. Although our drivers are skilled we prefer to pull straight into the allotted space, parallel parking a game theater is just not realistic. If your street is narrow and/or we will not have the room to turn around please notify us beforehand.
Our game truck is self contained so we can setup anywhere there is level parking; your home, public parks, businesses, schools, sports fields, churches, community centers, etc.
While tipping is never required, it is always appreciated if you feel our Game Coach has done a great job for your party or event.

While parents or others are always welcome to observe or participate in the fun, it is normally not necessary, however we do ask that at least one adult/host be present to help supervise younger kids. Every Next Level Gaming event includes one of our highly trained Game Coaches who will run the event for you.

Due to our premium quality theater and our commitment to the cleanest and most impeccable game truck in our industry, we do not allow any food or beverages in our video game truck.
Since our game truck is fully enclosed, insulated, and in a climate controlled environment, rain is never an issue and we will still show up for your party/event. If we’re expecting heavy snow, high winds or a severe storm that threatens the safety of our game theater or your guests, we hold the right to reschedule your event at a later time. We will do our best to find a rescheduled time that works best for both you and us.
We carry a fairly comprehensive selection of the latest and most popular video games ranging from E to M in ratings. You are welcome to bring in any of your games from home if we do not have a particular game your child enjoys. Video games in general are meant to be a social gaming experience so most of our games are multi-player games. Some are able to be linked together for an even more competitive and social gaming experience.
A valid credit card or debit card is required to guarantee and pay for your reservation. There will be a $25 cancellation fee for all parties or events cancelled after payment is received. NO REFUND in the event of your party reservation being cancelled within 14 days of your event. We will make every effort to postpone your event, with no penalty, to another date should cancellation be necessary.

We’re ready for your big crowd

High-Tech Gaming with the Latest Game Consoles