Frequently Asked Questions

Our game theater allows up to 20 players to play comfortably (in “Party Mode”) or 7 additional in “Tournament Mode” inside our climate controlled trailer, but that is a tight fit.  Our 3 large outside screens can entertain another 4 players each, weather permitting (no steady rain). This allows up to 39 to play at one time! We can rotate players for large group events so that everybody gets plenty of playing time.

Our incredible game theater allows us to change the floor plan from “Party Mode” to “Tournament Mode” for competitive tournament gameplay. In party mode, our game truck is set up with stadium-style tiered bench seating and 8 comfortable and luxurious gamer chairs. This allows up to 20 to sit and play at once. This is great for birthday parties with younger kids in attendance. In “Tournament Mode” we activate 7 additional 24″ tvs for competitive or personal single-player games. Each chair has its own private screen that swivels directly in front of the player, along with a private headset and its own gaming console. This allows the ultimate concentration for head-to-head tournament gaming. (Tournament Mode adds a $99 surcharge to any event.) Read more about our Tournament Mode here.

Absolutely!  We would convert the theater to tournament mode for those.  Roblox parties will enable up to 10 players on 10 screens to play Roblox at the same time while leaving time while leaving two big screens open for other games.  Fortnite will enable 17 players on 12 screens to play at the same time.  If a theme is chosen, the players are *not* limited to playing only those games.  The full Next Level Gaming library is still available.  Just select ‘Tournament Mode’ at checkout and let us know you want the theme. 

While people can start gaming at a very young age, we typically only run game theater parties for games 8 years and older.  Sometimes a kid turning 7 is fine, but often their friends are not ready for a party like this.  If you would like to book a party for 7 or younger, please ensure all participants have some experience playing video games already.

We require at least 60′ of fairly level space for parking (figure four car lengths), plus some room to pull in and out. We usually fit nicely in front of most homes but it is always good to check with your neighbors to give us a little extra room. Although our drivers are skilled we prefer to pull straight into the allotted space, parallel parking a game theater is just not realistic. If your street is narrow and/or we will not have the room to turn around please notify us beforehand.
Our game truck is self contained so we can setup anywhere there is level parking; your home, public parks, businesses, schools, sports fields, churches, community centers, etc.

We strongly prefer not to park in driveways unless absolutely necessary and it’s a very long and very wide driveway on a street where we cannot park on the street in front of the house.

While tipping is never required, it is always appreciated if you feel our Game Coach has done a great job for your party or event.

While parents or others are always welcome to observe or participate in the fun, it is normally not necessary, however we do ask that at least one adult/host be present to help supervise younger kids. Every Next Level Gaming event includes one of our highly trained Game Coaches who will run the event for you.

Due to our premium quality theater and our commitment to the cleanest and most impeccable game truck in our industry, we do not allow any food or beverages in our video game truck.
Since our game truck is fully enclosed, insulated, and in a climate controlled environment, rain is never an issue and we will still show up for your party/event. If we’re expecting heavy snow, high winds or a severe storm that threatens the safety of our game theater or your guests, we hold the right to reschedule your event at a later time. We will do our best to find a rescheduled time that works best for both you and us.
We carry a fairly comprehensive selection of the latest and most popular video games ranging from E to M in ratings. You are welcome to bring in any of your games from home if we do not have a particular game your child enjoys. Video games in general are meant to be a social gaming experience so most of our games are multi-player games. Some are able to be linked together for an even more competitive and social gaming experience.
A valid credit card or debit card is required to guarantee and pay for your reservation. There will be a $25 cancellation fee for all parties or events cancelled after payment is received. NO REFUND in the event of your party reservation being cancelled within 14 days of your event. We will make every effort to postpone your event, with no penalty, to another date should cancellation be necessary.

We do and we have a strong recommendation if your gamers are Roblox fans.  Get tournament mode!  The main reason is because Roblox is a game which allows only one player on a screen.  This means the whole ‘party’ tv will be monopolized by the single player on the game.  In tournament mode, many Roblox players can enjoy personal screens, and the larger ‘party’ screens can be enjoyed by multiplayer games.  This doesn’t apply so much if there are less than about 8 kids or so.

Short answer.  Yes. 
Longer answer.  Yes, BUT.  While we do carry onboard internet, it is usually less capable than home internet and we are allotted only a certain amount of data per month from our provider, the speed can be unreliable, and we often end up partying in a location with poor cellular service (which means we can not play games which require internet in any capacity). For these reasons strongly prefer to connect by ethernet to a home router (we bring a 200′ cable) which will improve the gaming experience for online gamers.  Between our internet and your home internet, our coaches will work to bring the best experience and internet they can.  If internet is determined to be inaccessible or unacceptable, the coaches will shift from attempting internet gaming to bringing the best party experience with only offline games.  We do not provide refunds for internet inaccessibility.

Yes!  We have PlayStation 5 and Xbox Series X onboard.  

While we would love to go everywhere for free, we just can’t.  The obvious answer to the travel fee is just that the cost of fuel is high, but there’s more.  We pay our coaches for their time – we can’t ask them to add time for free.  Greater distance means more time to and from the destination.  That distance means we are also not running a party during that travel.  Since our charge is $199 for every extra hour of a party, when we need to use that time for travel, we need to charge it.  Even with our travel fee, we do not break even, so please don’t ask us to waive or reduce it, even if you’re just a few miles into the next cost range.  We thank you in advance for this one. 

The Outdoor Party Package gives you three more TVs to play on, watch local sports or programming on, watch movies on, or even rock out on karaoke.  In order to manage our time, we always set up the inside of the theater first (which gets the gamers going) then we set up the outside, which could begin after the party has started.  
We begin taking down the Outdoor Party Package 5 – 10 minutes before the party ends.

We’re ready for your big crowd

High-Tech Gaming with the Latest Game Consoles